Price Adjustment & Discount Code Policy

At STELLE, we want you to feel confident about your purchase. If an item you purchased goes on sale, you find a lower price on Amazon, or you forgot to apply an eligible discount code, we're happy to help!

We offer a one-time price adjustment within 14 days of the original purchase date, subject to the following terms and conditions.

1. Post-Purchase Price Adjustments

If the price of an item drops on our official website within 14 days of your purchase, you may request a one-time refund of the price difference.

To qualify:

  • The request must be submitted within 14 calendar days of the original purchase date.
  • The lower price must apply to the exact same product, including style, color, and size.
  • Only one price adjustment is permitted per order.

2. Amazon Price Matching

If you find the same STELLE product at a lower price on Amazon within 14 days of your purchase on stelleworld.com, you may request a one-time price adjustment.

Eligibility Requirements:

  • The request must be submitted within 14 calendar days of the original purchase date.
  • The product must be identical in style, color, and size.
  • The lower price must be available from the official STELLE store on Amazon.
  • The product must be in stock on Amazon and currently available for purchase at the advertised price.

Exclusions:

Amazon price matching does not apply to:

  • Amazon Prime Day promotions, including Prime Big Deal Days.
  • Black Friday and Cyber Monday promotions.
  • Warehouse Sales and clearance events.
  • Amazon Lightning Deals, Prime-exclusive discounts, coupons, and other limited-time promotional offers.

These exclusions apply even if the price difference occurs within the 14-day adjustment window.

Approved price adjustments will be refunded to the original payment method.

3. Forgotten Discount Codes

Forgot to apply a discount code at checkout? You may request a one-time adjustment within 14 days of your original purchase date, provided that:

  • The discount code was active and valid when your order was placed.
  • Your order met all the original promotional requirements.
  • No other discount code was applied to the order, unless combining discounts was expressly permitted.
  • The promotion is not part of an excluded sale event.

Expired Discount Codes: If your discount code expires after your purchase, you may still request an adjustment within 14 days of your original order date, as long as the code was valid at the time of purchase.

Discount codes that became available after your purchase are not eligible for retroactive application.

Personalized, one-time-use, and influencer-specific discount codes are subject to additional eligibility verification.

4. Excluded Promotions

Price adjustments are not available for:

  • Black Friday and Cyber Monday promotions
  • Warehouse Sales
  • Other promotions explicitly marked as ineligible for price adjustments
  • Requests to combine multiple discounts when stacking is not permitted

5. How to Request a Price Adjustment

Please contact our Customer Support team within 14 days of your original purchase date and provide:

  • Your order number
  • The product you'd like adjusted
  • The lower advertised price, Amazon product link, or discount code

Our team will verify your eligibility and assist you with your request.

Approved adjustments will be refunded to the original payment method.

Please Note: Only one price adjustment is permitted per order. STELLE reserves the right to modify this policy at any time, subject to applicable law.